Title: SFDC Business Analyst
Location: Albany, NY
Duration: 6+ Months
Please send resumes to rajesh@qsiservicesinc.com
Note: Looking for work Authorizations like USC’s or GC’s or GC- EAD required
Job Description:
- Gathering requirements, business process analysis and sign of e-Business features and functionality for a portfolio of large-scale e-commerce websites
- Management of complex multi-disciplined CRM consulting projects
- Lead junior consultants and client staff through engagements, support the development of subject matter expertise, thought leadership and strategic capability by delivering a wide range of customer management solutions
- Identify and involve key stakeholders
- Identify and interview internal/external subject matter experts
- Author and compile survey
- Interface with technical managers and teams
- Collaborate with counterparts in IT (project, development, QA managers) and development resources to create and validate business requirements and project specification document
- Bachelor's Degree or equivalent qualification
- Experience in Salesforce (SFDC) CRM with end to end implementation experience or similar CRM solutions Salesforce.com integration experience, including between different business systems as well as working with integration tools
- Experience soliciting, gathering and analyzing user input and requirements
- Experience creating wireframe documents with information architecture
- Experience authoring requirements, definition and related documentation
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